There is also Apple retail. These Apple stores are relatively new and a lot of people come in to buy an ipod and also happen to see Mac OS X in action, possibly for the first time. It would be hard for them not to be impressed by the Mac.
As an Indian living and working in America as a physician, I find the joke by user "hyperhippie" quite insulting. It's one thing to comment objectively on communication difficulties, as the author of this article did. It's quite another to laugh at their expense. I have friends and relatives who work in call centers and speak English better than many Americans. In fact, the literacy rate for local languages AND English is higher in some Indian states than in the United States.
As a Mac fanatic who reads this site regularly, i'm ashamed that a fellow fan would make such vulgar comments on Indians.
Finally, as an American, I'm disappointed to see such ignorance. Most Americans speak only English. Your fictional "Mujibar" probably speaks Hindi, English, and the local language - all fluently. He probably works all night (time difference to the US) and is happy to get whatever wages he can to support his family.
There are other people in the world besides Americans. It's time for us (already at war with two countries) to recognize that. May I request that Applematters NOT remove Hyperhippie's posting so that other readers can learn from his/her unfortunate choice of humor.
Does Apple Really Have a Halo Effect?
Will Apple Outsourcing to India Equal Lost Jobs and Frustrated Customers in America?